A great service desk for your Linear teams.
Give your devs an easy and structured way to collaborate with the rest of your organization. Everyone will love it.
Form Builder
Full-featured and fast
At the heart of Askie is a an intuitive form builder that lets you easily structure how you want to receive common requests. All Linear fields are available in your form.
- Drag and drop.
- Flick a few fields into view and reorganize your form in a flash. Save 1000s of seconds.
- Hidden fields.
- Decide which Team should field certain requests and/or add metadata to your issues by giving hidden fields a default value.
- Multi-team support.
- Different requests for different teams. Our Linear integration give you granular control of each form across your entire Linear workspace.
Preview
(coming soon)
Ready to automate
Super flexible ops
Make Askie work for your team. Wire it up to your existing stack with tons of flexibility.
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AI Email Intake
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Don't fear free-form service requests. Let your inbox-focused colleagues send email requests, we'll organize them for you.
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Integrate
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With first-party connectors for Zapier and Make.com, you are ready to integrate with 1000s of apps in a snap.
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Webhooks
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Wire things with custom webhooks. Deliver data to other applications and platforms in real time.
Your voice counts
Tentative Roadmap
Below is a list of ideas and features that we are planning on placing on our roadmap post-launch. Sign up to our waitlist and help us update and prioritize items on list. Feedback is our favorite.
- Localisation
- Full-blown I18n support across your entire workspace, with helpful tools to track missing translations.
- Custom Domains, SPF and DKIM
- Allow your service portal to be accessed from your trusted domain. Send email notifications from your trusted domain, while maintaining DMARC compliance.
- Embeddable widget
- An embeddable javascript widget that allows you to turn your service portal into a support widget directly within your application.
- Annotated screencaps
- When using the Web widget, allow users to easily annotate a screenshot of the current page append it to the ticket.
- Multiple workspaces
- One service portal per workspace, many workspaces. Cater to different user types in with a single account. Ideal for agency work.
- Whitelabeling tools
- Comprehensive set of configuration tools to customize the look and feel of your service portal.
- Full-featured API
- Make your own custom integrations and workflows without having to rely on external tools such as Make.com or Zapier.
- Emoji-based external comments
- Use the 📣 emoji to broadcast a comment from Linear directly into Askie. Keep internal and external communication clearly defined in your Linear environment.
- Teams integration
- Turn teams messages into service requests, wired up through the same magic that makes AI Email Intake work so well.